ScoreMux Support

ScoreMux is a sheet-music app for iPhone and iPad: import the PDFs of your parts, and it finds the songs, lets you mark and cut one measure at a time, and keeps your book show-ready.

Get help

Email support@scoremux.com — it goes straight to the developer. Please include your device model and what you were doing when the problem occurred; screenshots help a lot.

Beta testers: the fastest route is TestFlight itself — take a screenshot inside ScoreMux, and TestFlight will offer to send it with your notes attached.

Common questions

How do I get my music in?
Open ScoreMux and tap Import, or share a PDF to ScoreMux from Files, Mail, or any app with a share button. Scanned books work — that's the whole point.

Where is my stuff stored?
ScoreMux saves on this device first. When iCloud is available, it also keeps private copies in the iCloud storage for your Apple ID. No ScoreMux account is required. The app continues to work when the device is offline.

Why does ScoreMux ask for the microphone?
The tuner processes sound live without saving a recording. An enabled visual tuner can keep listening in the reader. Practice can also record microphone takes; Start can select microphone input automatically when no enabled MIDI input is available. Choose timer input when you do not want to save audio or MIDI. See the privacy policy.

Does it change my original PDFs?
Never. Your imported files are kept as-is; markings, cuts, and re-arrangements live alongside them and can always be turned off or undone.

Keyglow subscription

How much does Keyglow cost?
ScoreMux is a one-time purchase. Optional Keyglow on iPad is a subscription, US $7.99/year, that renews automatically until canceled. The App Store shows the price for your region before you subscribe. ScoreMux has not been publicly released yet.

How do I cancel Keyglow?
In ScoreMux, open Keyglow, then Help > Your plan > Manage subscription. Or open Settings on your iPad, select Apple Account (your name) > Subscriptions, then Keyglow and Cancel Subscription. Canceling stops future renewals. Keyglow remains available until the end of your current paid subscription period. Apple explains how to cancel a subscription.

How do I get Keyglow on a new iPad?
Sign in with the same Apple Account you used to subscribe. Open Keyglow and tap Restore purchases.

Sample PDF for review

Download the reviewer sample PDF (one page of original synthetic music).